2020 – 2023 – Technical Advisor then Business Intelligence Analyst
WebHelp
Producing, data-mine and report analysis on performance opportunities
Support operations in data projects and presentation
Handling ad-hoc analysis request from other functions within the Leia project
Producing formal reports and business cases
2018 – 2019 – Customer Experience Associate / Online Specialist Google Ads
Accenture
Setup, support and guide in Google Ads, -Merchant Center and -Analytics
Manage constant updates on products to insure the best customer experience
Educate and consult customers to drive results via their marketing campaigns
(Mini) Subject Matter Expert: Teach and provide internal support to all markets
2017 – 2018 – Customer Service Assistant
Simone Pérèle Nordics ApS
Managing consignment sales in the Nordic market
Provide support to Nordic customers and clients
Cooperate with sales people and handle external communication with clients
2016 – 2017 – Assistant Lecturer
IT University of Copenhagen – Course: Design of digital communication platform
Guiding the students in training, solving and correcting assignments
Planning the assignments
Support the lecturer during lectures and throughout the course.
2015 – 2016 – Teaching Assistant
IT University of Copenhagen – Course: Design of digital communication platform
Guiding the students through the course and correcting assignments
Assisting the students in solving the assignments
2013 – 2016 – Secretary
KAB – Nybrogård Dormitory
Managing waiting lists, applications, study controls and termination of leases
Servicing the residents of the dormitory